About Us

2021 WINNER OF THE PRESTIGIOUS

WOLFSBURG CREST CLUB AWARD!

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Ready, Set, Go!

If you’re looking for a fun, simple car-buying experience, look no further than right here at Volkswagen Cypress. We have a brand-new, beautiful Volkswagen dealership you will love visiting, the friendliest people, and the best inventory and prices around. That’s what makes us the #1 VW dealer in the Houston area Market.

 

Award-Winning Dealership

We are a proud winner of the prestigious Wolfsburg Crest Club Award since 2021! Getting this award is no simple task. In order to be considered, a dealer must meet the very top-level standards in various areas. Though the expectations do include sales on new and certified pre-owned vehicles, the expected benchmarks for earning the award go far beyond sales. Requirements also include excellence in such areas as customer satisfaction indexes, facility excellence, Volkswagen Academy employee certification, operating standards, dealership financial statement and parts and service standards.

Why Our Guests Love Volkswagen Cypress

 

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We are the #1 VW Dealer in the Houston Area Market

for Volume Sales and Customer Satisfaction

(based on Volkswagen retail delivery reports from 2014+).

That means the best prices and inventory around!

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We offer our guests our Good Deal Promise. Other dealers

over-promise and WAY under-deliver, but at Volkswagen Cypress

you get a Good Deal the First Time!

 

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 We offer a 3,000 mile Select Certified Warranty on Every Used Car.

 

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Full Tank of Gas with Every New Car Purchase

 

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We offer a Loaner Car Program for vehicles that are in service for an extended time.

 

 

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Get a Personalized QuikVideo Inspection of Your Car with Every Service.

Our guests absolutely love this! You get to see what we see – and we’ll let you

know if there is anything to be concerned with or aware of about your car.

 

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Roadside Assistance Available for Every New Car Purchase!

Choose the Right Volkswagen for You

The first step in purchasing a vehicle with us is finding which Volkswagen model best fits your daily and long-term driving needs. Whether it’s the classic Volkswagen Jetta that’s caught your eye, we’ve got your VW ready and waiting at our showroom.

 

You can find the details on these models and more in our online inventory. You’ll find interior and exterior photos, plus information on fuel economy, technology features, and more!

 

Check Out Your VW Financing Choices

Financing your next vehicle has never been easier than with our expert finance team. After you choose the right Volkswagen model, you’ll be set up with our finance professionals who will walk you through the loan options that are best for your budget.

 

Because we have longstanding relationships with banks and lenders in the Houston area you can rest assured you’ll be in the best hands when choosing a loan. Plus, we’ll be there to explain all the paperwork before you sign anything.

 

You can also take advantage of our online financing tools, like valuing your trade-in or using our payment calculator. You can apply for a loan, so that we can process your information even sooner, and get you in your new Volkswagen in no time.

 

Keep Up with Maintenance

When you purchase a Volkswagen with our dealership, we want to do what we can to help you keep up with your vehicle’s maintenance. That’s why we have a state-of-the-art auto service center right on site.

 

Our highly-trained and experienced auto technicians can take on any issue you might have, from simple oil changes to more complex part replacements, and everything in between! Plus, scheduling service is easy with our online service scheduler.

 

And for our customers who like to take on their maintenance issues at home, we have a parts department for your convenience, as well. You can order parts online, and we’ll have them ready for pickup in no time.

 

Learn More About Volkswagen Cypress

At Volkswagen Cypress, we take pride in providing our customers with high-quality Volkswagen vehicles, and would be happy to get you set up with a test drive in your favorite model today!

 

Contact Us

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Google Dec 4, 2022

Mr. Ronald "Pj" Lewis is awesome great customer service. The best that I ever experienced. Very understanding and helpful.

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Google Dec 4, 2022

prompt service and courteous service consultant that handled my service. I am well please actually

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Google Dec 3, 2022

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Google Dec 1, 2022

Customer oriented

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Google Dec 1, 2022

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Google Dec 1, 2022

He was very charming young man.

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Google Dec 1, 2022

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Google Nov 30, 2022

Because of Anthony Jarrel, made the experience seamless and effortless. Great salesman because he actually cares about the client. Do not let him go again.

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Google Nov 29, 2022

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Google Nov 29, 2022

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Google Nov 28, 2022

Got a great deal for the car I wanted

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Google Nov 28, 2022

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Google Nov 25, 2022

Willie is the best!

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Google Nov 25, 2022

Great service by Willie and the crew. Very much appreciated.

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Google Nov 24, 2022

Our salesman, PJ, made the entire purchasing experience wonderful. He was courteous, polite, professional and most of all he showed us that he cares about his customers.

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Google Nov 24, 2022

Service only recommended what I needed at the time and some of the stuff I thought I needed they told me I still had life left on the parts.

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Google Nov 21, 2022

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Google Nov 20, 2022

Leo was great he made sure I got everything I asked for in my new vehicle.

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Google Nov 19, 2022

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Google Nov 18, 2022

I bought a beautiful Lincoln MKC with Bryson Thompson and Cov, all kind and wonderful people. Renee in closing was very kind and engaging. I'm looking forward to picking up my car. AAA, gave me a great policy as well.

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Google Nov 17, 2022

PJ went above and beyond, appreciate all that he did for me. If you need to buy a car go ask for him. He will take care of you.

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Google Nov 13, 2022

I always have a good experience when I come to Volkswagen and see willie

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Google Nov 9, 2022

Not too pushy. Clear message.

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Google Nov 8, 2022

Aron is amazing!

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Google Nov 8, 2022

I have very happy with the service and my agent, Brandon. The only thing that went wrong was when I called and made the appointment I asked and was told my car care plan could be used by the service agent looking up my information. Turns out, my plan requires authorization and the company was closed on Saturdays so I had to pay out of pocket and am hoping to be reimbursed. I could have planned differently if I had more accurate information.

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Google Nov 6, 2022

I worked with Keke and he was the BEST! Definitely will be back in the future but not anytime soon as I love my new ride!

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Google Nov 5, 2022

Friendly service person

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Google Nov 4, 2022

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Google Nov 4, 2022

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Google Nov 3, 2022

Service department was awesome

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Google Nov 3, 2022

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Google Nov 2, 2022

PJ was a good salesman. He was a very good listener. I explained to him what I was looking for and on the first attempt he brought the perfect car around for me to test drive. PJ was also friendly. Great customer service.

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Google Nov 1, 2022

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Google Nov 1, 2022

Customer service, professional, accommodating.

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Google Nov 1, 2022

I don't like shopping for anything, and cars are definitely my least favorite thing to shop for. But my experience at VW Cypress was great. Everyone (especially our sales consultant Jacob) was friendly and professional, and the process was quick and easy.

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Google Oct 30, 2022

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Google Oct 29, 2022

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Google Oct 27, 2022

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Google Oct 27, 2022

Excellent service and completed my auto needs in the time window estimate I was given

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Google Oct 27, 2022

Great services

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Google Oct 25, 2022

Fabulous experience!! Extremely helpful and friendly staff. They went above and beyond to make sure that I got the car that I wanted and their communication throughout the process was amazing. Highly recommend!!!

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Google Oct 25, 2022

David did a great job, he was pending in every detail

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Google Oct 25, 2022

Willy has been working very hard to get my starter motor in and replaced.

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Google Oct 24, 2022

Great place to go too if you need help getting a new or used vehicle. The staff went above and beyond for what I needed. Much thanks to everyone their that was able to help me out. Ask for Albert Ortega!

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Google Oct 24, 2022

The car buying experience at VW Cypress was great! We were able to tell John, our salesperson, what we wanted, and he stuck to that. He did not try to talk us into something more expensive than what we said our budget was and was upfront and honest with us. We appreciated that!

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Google Oct 23, 2022

Received outstanding service from PJ. Most important- PJ treated us fair and honest. Explained all the features and made all the numbers easy to understand. Cannot say enough about the customer care provided by PJ.

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Google Oct 23, 2022

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Google Oct 22, 2022

All the process was done contactless and smoothly. It saved me a lot of time and effort.

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Google Oct 22, 2022

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Google Oct 21, 2022

Papa!!! He is the best sales advisor. We bought used car and all process was really smooth. Papa take care of all maintenance our car before delivery. Reasonable price, excellent customer service, perfect cars! Thanks for everything Papa! We definitely come back again if we need another car!!!

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Google Oct 20, 2022

I could not be more pleased with the service and attention from sales to service at VWCYPRESS

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Google Oct 20, 2022

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Google Oct 20, 2022

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Google Oct 18, 2022

David did an amazing job with getting my family and I taken care of. Great customer service experience!

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Google Oct 18, 2022

They were professional and very receptive to me and my vehicle needs

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Google Oct 17, 2022

Service itself was fine. For one additional item I asked to be looked into, I was told they could not perform what I requested (second time I asked about this). I also still have the longstanding issue with my electronic parking brake sticking when it is applied when the vehicle is wet and sits overnight. VW America has been made aware of this issue on several occasions, but told me that they never heard of this issue before. The last time I asked for it to be checked I was made aware of a VW TSB on this issue, so ...

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Google Oct 17, 2022

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Google Oct 15, 2022

Easy to schedule for service. Customer service is very friendly.

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Google Oct 14, 2022

Danielle was very sweet and welcoming

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Google Oct 14, 2022

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Google Oct 14, 2022

Everything went rather smoothly. The person I dealt with in finance was a little rude.

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Google Oct 13, 2022

The whole experience was really easy. I have never had an experience like that when buying a car. Definitely surpassed my expectations! Ibra was the best and I highly recommend seeing him when you go to VW-Cypress!

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Google Oct 12, 2022

Great place, PJ was very helpful. He helped me get what I wanted and made the process fast and efficient. Very good service.

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Google Oct 10, 2022

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Google Oct 10, 2022

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Google Oct 8, 2022

PJ and Juwan were fantastic! This was my first time buying a car and they made the process very smooth. They were very accommodating and willing to listen.

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Google Oct 8, 2022

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Google Oct 7, 2022

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Google Oct 6, 2022

Willie was very helpful and informative with the service of my car. Keep up the great work!

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Google Oct 6, 2022

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Google Oct 6, 2022

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Google Sep 27, 2022

All the staff there were amicable and welcoming. They patiently explained the process and gave discounts, which I couldn't get anywhere. They had the inventory available to purchase the vehicle on the same day.

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Google Sep 27, 2022

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Google Sep 25, 2022

Ibra was so truly awesome and made my car buying experience so easy. I told him what I wanted and he made it happen. A dealership that truly focuses on their customers needs! Love my new car!!

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Google Sep 25, 2022

Had to go back and sign papers.

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Google Sep 24, 2022

I would like to Thank Keiyon and the Volkswagen family for working my deal on my new Atlas… I Love and I wouldn’t trade it for nothing. Late day Negotiating.. New Morning Blessings. Amen!!! Thank you all again

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Google Sep 24, 2022

Drove an hour just to come to this location in hopes of great service their sister store lacked and was not disappointed! I was treated amazing and got put in an amazing car and was offered a lot more for my old car than I thought I would. 10/10 recommendation. They really helped me get the best price on a car me and my dogs love. They even make sure everything was working fine and no problems in service before I brought it home. They’re super patient also since I kept asking for updates about my car since I was ...

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Google Sep 23, 2022

I walked in and was immediately greeted by Eric! He was friendly polite and we got straight to business. He asked all the right questions and guided me into exactly what I wanted. I was pressed for time going out of town. And he was patient and went above and beyond to help me. Cov helped me with the finance end and he was exceptional! He was quick and understood what I needed to be at financially to be comfortable and he made it happen. I appreciate both Eric and Cov for being blessings to me today! I was meant ...

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Google Sep 21, 2022

I am always happy with the service I receive.

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Google Sep 20, 2022

Pj was Amazing great customer service and he will work To get the deal DONE for you ✅ the Finance Managers was great I have never had a group of people who truly and genuinely made me and my husband feel comfortable during the car buying process when most car companies would have said NO they said YES! And made it happened!

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Google Sep 20, 2022

I would like to say that Mr. Gregory Johnson was professional and provided excellent customer service. He is the best service advisor that has helped me in over 15 years. Thank you Mr. Johnson for being an awesome person and helping my family when we were in need. He not only provided us with a loaner vehicle, but went out of his way to make sure that everything was taken care of servicing our vehicle. He provided excellent customer service and this is why I would like to commend him for his performance. Thank you Mr. Greg !

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Google Sep 20, 2022

Ibra went out of his way to make us feel welcome. He did everything he could do to make sure I knew all my purchasing options and was super supportive when I made my decision. He went out of his way to make sure I was 1) secure in my final choice and 2) answered all my questions about EVERYTHING. If the service department (when eventually needed) is as pleasant as the buying experience, I’ll buy all the rest of my vehicles from here. It was THAT easy, and Ibra made me feel appreciated and like he actually wanted my business!

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Google Sep 20, 2022

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Google Sep 18, 2022

This was my best car shopping experience! I contacted VW Cypress thru the app, but they said my preferred vehicle was not available. The sales consultant, Leo, called me again the next week said that the car I was looking for will be available in the next two weeks. I was on my way to other dealership and then canceled my appointment just to go to VW Cypress. It turned out that my decision was not wrong! I was disrespected by another dealership the day before, but my experience in VW Cypress was a complete opposite. Leo helped a lot ...

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Google Sep 17, 2022

Service was prompt and same day. Since my house was 15 min away from the service center I had to Uber there and back at a cost of $40. The service cost was $1,071. I have been a loyal customer for over a decade to VW. I believe the company could do a better job of showing appreciation to its customers. I requested a GTI T-Shirt “on the house” when checking out and was denied. I feel my request was reasonable.

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Google Sep 17, 2022

VW Cypress took care of me. Thanks Keiyon love the Jetta.

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Google Sep 17, 2022

Everyone we interacted with at the dealership was very supportive and professional. Our needs changed from the time we talked to Danielle on the phone until the day we got there. We also had a comedy of problems with transportation and Danielle was kind enough to pick us up. Our need moved from future to immediate, Danielle was able to find a vehicle that offered most of the features we were looking for and as it turns out, my wife really loves the Tiguan. All in all it was an outstanding experience.

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Google Sep 16, 2022

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Google Sep 15, 2022

Everyone was so helpful and friendly! I appreciate the diligence and care for my car!

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Google Sep 15, 2022

Very great experience my daughter love the suv. They took good care of us. We had plans on just looking nothing more and got her dream car

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Google Sep 15, 2022

Anthony was great in assisting me on getting my new car! He made the experience comfortable and he was also very personable. Even my trade in offer was on point. All of the staff that I met with knew what they were talking about & most importantly, they weren’t pushy. I’d recommend VW Cypress when looking for a new car!

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Google Sep 15, 2022

Excellent service. Got exactly what I was looking for!

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Google Sep 14, 2022

Our sales person Erick Martinez was extremely helpful in answering all questions that we had about the vehicle we were looking to purchase. He was not pushy and allowed us the time to speak amongst ourselves when needed. When I am in the market for a new vehicle again, I will certainly be in contact with Erick. The other guy though from financing with the details about the financial negotiations was a bit overly aggressive and did not feel completely professional in his presentation. I am not new to the market of financing and his forcefulness could have been a ...

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Google Sep 13, 2022

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Google Sep 13, 2022

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DealerRater Jul 22, 2022

I had the opportunity to work with Brian W. today.. he was FANTASTIC!! He was very knowledgeable about the car I was buying and made the whole experience actually pleasant. I 100% recommend VW cypress! Alex was a rockstar too and did everything he could to help me make my first new car buying experience wonderful. THANK YOU VW CYPRESS for being wonderful!! Shout out to Jason Koontz also for being available every step of the way.

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DealerRater Nov 15, 2021

Just bought a new car this weekend and I have to say that this was the most pleasant car buying experience we have ever had. From the second we walked in they made us feel comfortable and never pressured in any way. I want to give special notice to our salesperson Chelsea and Rene' in finance. Chelsea was very knowledgeable and even let us test drive her personal car since it was the same model we wanted and they couldn't find the keys for the car we were looking at. Rene' in finance made us feel comfortable from the ...

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DealerRater Aug 25, 2021

They helped me get a used vehicle. That I liked. But the battery died 4 days later. If you buy a car from them, take time to check the vehicle. Because some of their Techs. Dont know how to do a 25 check point. Before they put it out their for sale. Hope they read this and do the right thing and get my money back for the battery. Just beware ok. That's all folks

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DealerRater May 6, 2021

Alex Garcia and Brian Williams are awesome! I had a wonderful experience with my R-Line Jetta, excellent service, communicate thoroughly, very friendly, highly recommend, will be a loyal customer.

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DealerRater Feb 7, 2019

Excellent service and price, I was surprised. Plus got a nice bonus car wash and a detailed service history of what is needed in the future

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