Customer Testimonials

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Google Jun 24, 2022

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Google Jun 23, 2022

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Google Jun 22, 2022

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Google Jun 21, 2022

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Google Jun 19, 2022

Service was easy to schedule online, lots of availabilities to fit around my schedule. Friendly and fast service, very nice service center. They kept me updated on the progress of my vehicle, they were very knowledgeable about it, answered all my questions and I knew my car would be well taken care of. I won't go anywhere else from now on.

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Google Jun 18, 2022

Best of best wolkswagen store Excellent and amazing people work at this place Thanks Chelsea and PJ you are best

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Google Jun 18, 2022

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Google Jun 15, 2022

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Google Jun 12, 2022

Robert and PJ did a great job getting me in the vehicle I wanted. To be honest, I didn’t believe they can get me to a reasonable monthly payment, but PJ made sure it happen. He kept stating that he’s going to make it happen and he did. Now, I’m in a bigger vehicle that my lil boys will love when they see it.

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Google Jun 11, 2022

Very friendly attitude and excellent service.

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Google Jun 9, 2022

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Google Jun 9, 2022

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Google Jun 9, 2022

I have experience nothing short of excellent customer service from the sales, service and finance department. Everyone is extremely engaging and helpful. I would like to render a special thanks to PJ, Cove and Ari.

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Google Jun 9, 2022

Amazing experience. Erick Santos was really helpful. Highly recommended

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Google Jun 8, 2022

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Google Jun 6, 2022

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Google Jun 5, 2022

If you're looking to purchase a vehicle, ask for P.J. at Volkswagon Cypress he'll take care of you. I highly recommend. Great customer service and all around a pleasant buying experience.

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Google Jun 4, 2022

Robert was our sales rep and he was very helpful. They worked with us to trade in our car for a new one. We’re very happy with the service as well as the new car! Definitely would recommend working with Volkswagen Cypress in the future.

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Google Jun 4, 2022

We had such a wonderful experience with our representative PJ that we not only purchased a car but we sat there most of the day because we walked in not expecting to buy a car. But because he was so respectful and his quality was a 10 and beyond we decided to purchase a vehicle that I necessarily didn’t want I wanted a different model but he was very reassuring. Also Christopher was amazing as well he helped with the final parts of financing. I’d like to say thank you God for sending good people. 6/3/22 AO

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Google Jun 1, 2022

This was one of the best car buying experiences I’ve. Brian my salesperson was amazing and supportive through out the entire process. I also got an amazing offer for my trade in. I think the best part of this experience was the detail to customer service. The car I purchased would not be ready for a few days and Chelsea made sure that I was able to have transportation. She offered a loaner car from the dealership and saved me tons of money on rental. Needless to say I am beyond satisfied with my experience at VW Cypress.

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Google Jun 1, 2022

Had such a great experience at VW Cypress. Ruth was very helpful on helping me choose the right vehicle for myself. Very quick process. Will definitely be referring family and friends.

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Google May 31, 2022

Wonderful experience. Danielle was the sales associate I dealt with and I was so impressed with her knowledge and confidence.

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Google May 31, 2022

Very good experience with our first time buying VW and we love our new ride! Leo, Bryan & Chris made sure we got taken care of. Definitely recommend this location.

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Google May 28, 2022

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Google May 28, 2022

Excellent staff and service! Chelsea came by the house with some VW gifts for our little boy! She went above and beyond! We love our new Atlas too!

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Google May 22, 2022

Visiting from out of town, I had a few questions about my extended warranty options and Renee in finance was most helpful and answered all my questions. This dealership is highly recommended! Everyone was so polite and professional.

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Google May 21, 2022

PJ And Kemah we’re very friendly, i bought my very first car and they made it a great experience. Thank you very much for making this experience very pleasurable.

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Google May 21, 2022

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Google May 20, 2022

PJ greeted us first thing and was very friendly! The overall experience was fantastic. PJ walked us through every process and never hesitated to answer any questions we had no matter how big or small. He was with us from start to finish. The Finance manager was awesome as well. We will definitely be back for any future VW purchases 😊

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Google May 19, 2022

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Google May 19, 2022

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Google May 18, 2022

After going to several dealerships for VW as well as Mazda, Volkswagen Cypress offered the most for my trade and had the Tiguan I was looking for exactly for my wife. To top it off the sales guy’s name was John as well. John the sales guy even came in on his day off to hand over the keys once it was all done with inspections and detail. Thanks again Volkswagen Cypress as well as the awesome salesman, John Graves.

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Google May 17, 2022

In a tough market to buy a car Akikki (sales) was great keeping me updated and making sure I knew what was going on. Thanks! Will be using them again for sure.

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Google May 15, 2022

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Google May 15, 2022

PJ as an incredible sales person. He made sure all our needs were met. Made sure we were able to get our car within our price range. He was way to communicate with and absolutely phenomenal .

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Google May 15, 2022

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Google May 12, 2022

PJ was great! He’s gonna keep it real with you, but his professionalism never fades… He got us in exactly what we wanted it was an all around great experience thank you so much! 💯

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Google May 12, 2022

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Google May 11, 2022

best to ever do it. what yhu looking for they got hands down

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Google May 10, 2022

I go here to get my 2022 VW serviced by my mechanic Chris! He is amazing and so quick!

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Google May 9, 2022

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Google May 8, 2022

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Google May 8, 2022

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Google May 8, 2022

PJ was the man, he told us not to worry we will make a comfortable deal for to get into the vehicle we want. Always kept us in the loop.

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Google May 8, 2022

PJ Lewis was a great car salesman. Very easy to talk to, friendly, calm. The feeling of buying a car with him at Volvo, really all the employees, is quite like no other car dealership. I would 10/10 recommend going to PJ Lewis to make a purchase.

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Google May 7, 2022

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Google May 5, 2022

Although I was at the dealership totaling 3-4 hours, the staff here were friendly, responsive, and accommodated all of my requests that were within their control. The finance manager provided accurate, detailed information and all of my questions were answered prior to leaving the dealership. Needless to say, I purchased a new vehicle from VW Cypress. Make sure to allocate enough time for your visit.

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Google May 5, 2022

We recently purchased a certified pre-owned vehicle at Volkswagen Cypress. Chelsea Baker met us with a smile in the showroom with the keys to the best looking Beetle in town. Chelsea was such a pleasure to have as our sales representative. We had the best test drive ever per Chelsea. Cov and Chelsea provided details on the vehicle and worked fast and efficiently to close the deal and hand over the keys. We recommend Volkswagen Cypress for anyone looking for a new or used ride.

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Google May 4, 2022

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Google May 4, 2022

Papa sold us our 2022 Volkswagen Atlas and he was absolutely amazing through the entire experience!! There wasn’t a question we asked that he could not answer. He was thorough, kind, patient, and easy to work with. We are so happy we had the opportunity to work with him. We have and will recommend him to anyone in the market for a new or used car. 🙂

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Google May 4, 2022

My experience was phenomenal. My salesman was PJ. As a new salesman, I’m pretty proud to have been his first customer in new car sales. He has a very determined spirit. His energy was amazing and though he is still learning the ropes, he made sure that all of my questions s were answered and he found me a vehicle that worked for my personal situation. Thank you for being so kind and patient.

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Google Apr 29, 2022

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Google Apr 29, 2022

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Google Apr 28, 2022

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Google Apr 28, 2022

I worked with Albert Ortega and he was great! Awesome service and I got the car that I wanted! 10/10

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Google Apr 28, 2022

Robert Butler 👍

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Google Apr 25, 2022

Purchased our 2nd Atlas from Ruth Villalobos at VW Cypress. Ruth was absolutely great to deal with. She goes to extreme to get you the car you definitely are looking for. She is extremely patient, great listener and we never felt she was ‘pushing’ us for just buying a car. If you don’t want to get hassled go visit Ruth Villalobos at this dealership. I’m recommending friends and family to go see her. Also shout out to her supervisor, Ibra, and Oliver in the Finance Dept. Ruth gained a customer for life!

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Google Apr 23, 2022

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Google Apr 23, 2022

Ariana was great from the beginning until the end! She made our experience very easy and comfortable! Ready for our new journey with our VW!

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Google Apr 23, 2022

Chelsea was amazing on finding us our new car, she was super nice and explained everything in detail! We felt super comfortable with everybody on site! I highly recommend

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Google Apr 23, 2022

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Google Apr 22, 2022

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Google Apr 22, 2022

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Google Apr 20, 2022

Great Service always

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Google Apr 17, 2022

Whenever I go to the dealer Willie helps me and his service is efficient and very good

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Google Apr 10, 2022

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Google Apr 10, 2022

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Google Apr 10, 2022

Dalara was very nice and easygoing. She made the car buying process much less stressful, which I very much appreciate. The managers, Bobby and Jeremy, and finance person, Rinna were great, too. I was not planning on buying a Volkswagen, but I test drove a Jetta, Taos, and Tiguan today (I’m super indecisive) and they have great pickup and are fun to drive. Super happy with my new car!

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Google Apr 10, 2022

George was really great in getting us to our car and helping us out with everything! The finance lady was incredible and very helpful.

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Google Apr 8, 2022

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Google Apr 5, 2022

If you are looking for the best service, fast and efficient, this is your place! Don’t look for more! You will be impressed! We took our VW Toaureg for annual service to VW Cypress and we got a very good service. First, they sent us a video explaining the things to be fixed and repaired done and second, they returned our car before the agreed time! 👏🏻👏🏻👏🏻

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Google Apr 5, 2022

Purchased my car this weekend and I was super nervous about being a first time buyer. Luckily I met Levi who made it an easier and much more relaxed process for me. He found me exactly what I was looking for without me having to do any of the work, it checked off all of my boxes and then some. Couldn’t be happier with my new Volkswagen!

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Google Apr 2, 2022

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Google Apr 2, 2022

If you come to VW ask for Levi, He will definitely take care of you and will get you the best deal you need ! Best dealer I’ve had by far .

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Google Apr 1, 2022

Awesome experience everyone need to go see Chelsea. Not only is she beautiful but she can sale a car! Very informative about everything you need to know about your car. I like the fact that she takes the time out for you. Answers all of your questions, high energy, driven, motivated and perseveres . That is the only reason why I decided to get this vehicle. Chelsea called text left messages and when I met her she never stopped with selling the car. Volkswagen Cypress should be proud. You have a winner on your team! She going to go very far ...

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Google Mar 31, 2022

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Google Mar 31, 2022

Awesome Service

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Google Mar 26, 2022

Levi was the best! Very helpful throughout the vehicle buying process.

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Google Mar 26, 2022

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Google Mar 24, 2022

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Google Mar 21, 2022

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Google Mar 19, 2022

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Google Mar 18, 2022

Awesome service from Greg Johnson

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Google Mar 18, 2022

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Google Mar 16, 2022

Overall, I had a wonderful experience with Levi. He was such a big help to finding a car that I loved! He was the first person to greet us and kept us laughing and informed at the same time.He is driven and passionate about people having a good experience when purchasing a vehicle. He made the entire process less stressful and kept us entertained the entire time! I highly recommend reaching out to Levi if you are looking for a great experience.

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Google Mar 16, 2022

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Google Mar 7, 2022

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Google Mar 5, 2022

John was very personable and patient with us as this was our first time coming to a "big" dealership name. He made the process very easy and took care of us and all our questions. Chris in the back with the finances and paperwork was awesome and I am so happy with our experience at Volkswagen Cypress! We looked at ALL the dealerships neighboring them off the highway and they were the only ones who really could work with us. Thank you everyone that was involved with my first real car buying experience, I love my car and ...

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Google Mar 4, 2022

Levi was great he helped a lot and got us in the car we wanted for the price we where looking for!! Great service all around!

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Google Feb 26, 2022

I made an inquiry online from home and John Graves helped me through the entire process! I came in later at night, sign paperworks and walked out with the car. It was an easy process !

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Google Feb 25, 2022

Just want to let you know that Chelsea & Levi were exceptional. They were very knowledgeable with all our questions and really put the effort in to get us a great deal. I will purchase my next vehicle from them. Thank you.

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Google Feb 25, 2022

Levi was awesome! Great, honest, helpful salesperson. The finance staff was very good as well. Excellent car buying experience!

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Google Feb 24, 2022

Akiki was very professional and attentive. He helped me change my mind about the Volkswagen brand. I would buy from him in the future.

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Google Feb 23, 2022

If you ever go to Volkswagen of cypress go with Levi he will not let you down

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Google Feb 23, 2022

Great place to buy a new or used vehicle! Highly recommend!

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Google Feb 23, 2022

I’ve had my vw car for about 6 years now . I did not originally purchase from this location but I bring my car for big and little services. Highly recommended this location. Seriously the staff here is awesome

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Google Feb 23, 2022

My experience here was great 👍🏿 Willie was my server and super helpful. My tech was Thomas he was great A’s well … . Came from ford and ALWAYS had to bring g my car back … Iknow things happen but after a while it’s careless and neglect After buying my Jetta years ago I’ve never had to come back for the express neglecting me The one time I did have to come back for minor mistake last year Mr. bj handled it perfect 👏🏿 . I’ve been to other locations that are a lil closer to my home but driving a ...

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Google Feb 23, 2022

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Google Feb 23, 2022

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DealerRater Nov 15, 2021

Just bought a new car this weekend and I have to say that this was the most pleasant car buying experience we have ever had. From the second we walked in they made us feel comfortable and never pressured in any way. I want to give special notice to our salesperson Chelsea and Rene' in finance. Chelsea was very knowledgeable and even let us test drive her personal car since it was the same model we wanted and they couldn't find the keys for the car we were looking at. Rene' in finance made us feel comfortable from the ...

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